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Post by Tent flapper on Feb 7, 2016 0:34:09 GMT
Have you seen the special section of the CCC website that you get sent to if your a yuppy glamper and see an advert for ready camp in a Sunday lifestyle magazine www.campingandcaravanningclub.co.uk/readycamp/accommodationIt features the kind of "customer from hell",you can imagine they are the types of young professional types who want it now!right now esp if they have arrived at 11.30pm after a long meal in a bistro!!! Aghhh !!!! They don't realise we are a club of members and they are guests allowed to use our club because of our kindness. Give it area more years and we will be cleaning bubble spas,delivering compulsory papers and warm bread rolls to the tents God help what is left of our club!
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Post by Tent Peg Lifter on Feb 7, 2016 10:03:01 GMT
The way I see it is as follows: The tax free allowance for living in your van IS still available, you just apply directly to the HMRC and claim it back through them. The clubs reasoning that they've been told by a "tax accountant" they have to stop doing it is only partially correct. They have to stop doing it and including it in the calculation for your hourly rate, that's the illegal bit. The allowance itself is a personal tax one and not theirs to stop. So if you want it claim it back. Responsibility allowance gone? Then don't take any responsibility! Don't train new people, don't cash up and don't make decisions, just refer to the HSM, even when they're off duty. At the end of the day as a HSA I rent grass & chipping out for a living! Site occupancy, problems with the booking in system, camper dis-satisfaction are issues for people well above my pay scale! Late arrivals? Just follow the CCC Policy document. There is no mention of letting anyone pitch after 20.00 that hasn't got a booking. People who have a booking should arrive before 20.00 but if they are to be later then they should ring the site to let us know and so arrangements can be made. No where does it say we have to stay in the office, in our units dressed and waiting for someone to decide they want to arrive at 22.59! "Off roaders" should be told when they ring to get to the site before 20.00. If they can't then don't accept their booking. Tell them it's outside the clubs' policies and not allowed. The membership write these policies not staff, of any level, at Coventry, so you are not doing anything wrong. We've been doing this for 4 seasons and I do have my gripes about the pay and long hours, but the managers and other assistants I've worked with have been really nice people. The rota has been discussed at the beginning of each season and our input taken into account, and our days off, (and I do mean "days") have been together and consecutive. Of course someone has to be on site so it's not ideal when on a two couple site but there has been flexibility and we've never not had any time off we've wanted for family stuff, or friends visiting. The Club staff at head office haven't got the first idea about life on a camp site, no one above RSM has the remotest clue about rotas, days off, hours worked or how stupid, awkward and frustrating a minority of campers can be. How can they, they never stay or work on a site. Likewise we don't have a clue what they do, apart from sit on comfy chairs, drinking tea, watch the steel "C"s rotate and wonder what does HSM/HSA actually stand for! I bet even the Disciples had a whinge about their conditions, all that fish and bread breaking, dead & dying people pushing to the front and the wear and tear on sandals was horrific! In the main though it's not a bad job, we get to live outdoors, most of us get 5 months a year off, (but we have earned it) and our surroundings are generally picturesque, and if things get too crappy with different managers or the expectation of more hours for less pay are our destiny for the new season we'll do what some others have done and take down the awning, take off the t shirt and move on!
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Post by Admin on Feb 8, 2016 22:25:54 GMT
Its been suggested to us here that it might be useful to have people link this form on other simaler forums
So if you can post a link on motorhome facts or other like minded places it would be helpful
Remember to post a copy/paste link of the address bar at the top of the home page or type the Addy in my post a few posts b4 Many thanks Admin
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Post by testingtimes on Feb 9, 2016 20:00:40 GMT
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Post by testingtimes on Feb 9, 2016 20:03:30 GMT
The above is from the current C&CC website. Surely continuing to advertise pay and conditions that no longer apply in an attempt to attract applicants is not legal.
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Post by Awkward silence on Feb 9, 2016 21:24:33 GMT
So maybe it goes like this at the interview "Well , there's some good news and some bad news about your new job" "Go on" "Well.........you've got the job..but..remember what we promised in the advert." "Go on" "Well...we've cut your salary even before you start work and still expect you to work for free from 5pm till11pm for about a third of your working days" (Big grin on face of applicant's face). "Very funny MrHill....you are joking......ARNT YOU!!"
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Post by About time on Feb 12, 2016 8:11:22 GMT
If you are unhappy with the hours you work
When you start your contract you need to e:mail the HR Dept CC&C and ask them to clarify terms of your contract .
Can I leave the site when I am on call / standby
Do I get paid for overtime
Do I get paid for call outs or time off in lieu
When Im on call can I consume alcohol or go out for a meal .
If you are not happy with the answers tell HR you are unhappy ( explain why ) and that you intend to contact acas for advice.
If you do not get paid for callouts overtime or time off in lieu it is breaking min wage law
Keep a copy of your rota and call outs and how many hours you are on call / standby also keep a record of the times when you cannot leave the site. Ie hours days or weeks .
Oncall time is a grey area but the advice I was given if you have to stay a certain place home or work you should be paid min wage .
All the above is the advice I have been given but you need to get your own legal advice ring ACAS its free.
Tell your HSM you are unhappy but do not refuse to do the work this will help you if it goes to court.
Acas Helpline
Call our Helpline on 0300 123 1100 from Monday-Friday, 8am-8pm and Saturday, 9am-1pm for free support and advice
Whether you are an employer, employee or representative, you can call the Acas helpline for free and impartial advice. Simply get in touch and we'll provide you with clear and confidential guidance about any kind of dispute or query that you have about relationship issues within the workplace. You may want to know about employment rights and rules, best practice or you may need advice about a dispute. Whatever it is, just give us a call, our team are on hand to respond within the hours below.
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Post by About time on Feb 12, 2016 8:30:40 GMT
Sorry forgot to say you also need to ask HR
Can you leave the site between the hours of 11pm till 7am when you are on lates because this could be classed as a 'sleepover' and are you expect to be on call between these hours and respond to the bell.
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Post by Mrs Hill ???? on Feb 12, 2016 13:17:06 GMT
Gosh what a unhappy bunch we are .. I know this has been asked before and no answer given just a lot of ridicule for the person who asked the question .. Why do you do this job ? When we started working for the club we knew for 7 months we would be working a lot of hours and for hardly any wage but we wanted 5 months to go holiday and the 7 months of wages would pay for this luxury ,we also expected a free pitch ,electric plus no council tax and water bills which we get . Surely you would be better off getting a '' normal job " like in tescos or aldi I'm sure you would be much happier which would also make the teams who you are working with in the summer much happier too. As for the poor assistants who have to cover the managers 2 days off each week, who covers the assistants 2 days off a week or are we all that badly done to only the managers get 2 days off Surely managers and assistants cover each other. This job is about give and take ,it's the sort of job you cannot do if you aren't prepared to give and take . And before you all come back with all we do is give !!! Really !!!! You need to get on with it ,enjoy it for what it is or leave simple. ?
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Post by FFS on Feb 12, 2016 14:43:08 GMT
Gosh what a unhappy bunch we are .. I know this has been asked before and no answer given just a lot of ridicule for the person who asked the question .. Why do you do this job ? When we started working for the club we knew for 7 months we would be working a lot of hours and for hardly any wage but we wanted 5 months to go holiday and the 7 months of wages would pay for this luxury ,we also expected a free pitch ,electric plus no council tax and water bills which we get . Surely you would be better off getting a '' normal job " like in tescos or aldi I'm sure you would be much happier which would also make the teams who you are working with in the summer much happier too. As for the poor assistants who have to cover the managers 2 days off each week, who covers the assistants 2 days off a week or are we all that badly done to only the managers get 2 days off Surely managers and assistants cover each other. This job is about give and take ,it's the sort of job you cannot do if you aren't prepared to give and take . And before you all come back with all we do is give !!! Really !!!! You need to get on with it ,enjoy it for what it is or leave simple. ? Couldn't agree more!
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Post by Jack the Kipper on Feb 12, 2016 16:01:00 GMT
We all still have to pay council tax on our Houses also water bills and electric + gas so it’s not all one sided . Does the club help us to buy our units do they help us for the wear and tear of the units living in them for 6 months a year.I work hard for the club and I also do a lot of cover and call outs and I have no problems helping out any member of staff but that does not make it legal if you got a job a tesco and they did not pay you for over time would you be happy?. How do tesco and asda have to play by the rules and the club don’t. Employment laws are put in place to protect the workforce so if the club cannot abide by the employment laws should they be employing people or maybe they should just leave .Not sure how anyone can defend a company that breaks the law. Maybe the people who defends the club should leave and let the rest of us have fair and legal working conditions.We don’t all get 45 hr contracts , flower funds and shop takings to boost our wages and a few other fiddles I wont mention.
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Post by Library Assistant on Feb 12, 2016 16:05:48 GMT
The above is from the current C&CC website. Surely continuing to advertise pay and conditions that no longer apply in an attempt to attract applicants is not legal. This is not what's on the web site - check again !
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Post by Library Assistant on Feb 12, 2016 16:20:11 GMT
Jack the Kipper - Really don't like the accusation that we have "flower funds - shop takings and fiddles" to boost our salary - on our site ALL and I mean ALL the Flower Fund money goes to exactly what it says on the tin - plus a fair amount of our own too. As for the shop - if you'd like to put in the appropriate percentage towards the stock and do the shopping (on your day off) as I do then I'd be happy to give you the same percentage of any profit at the end of the season - oh yes and that does mean re-stocking, keeping shelves clean and defrosting fridges and freezers etc. outside of your hours too. As for "other fiddles" perhaps you'd like to clarify that one ? Your knowledge of them leaves a bit of a sour taste in my mouth actually. I don't and never have "fiddled" as I prefer to be able to sleep soundly in my bed thank you very much. The problem stems from those people who regard this as a normal job - it ain't and never will be so like some other people have said if the working conditions etc don't suit then please feel free to pursue another career with another organisation and leave those of us who are happy with our lot to enjoy our 6 or 7 months working.
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Post by Testingtimes on Feb 12, 2016 16:36:05 GMT
The above is from the current C&CC website. Surely continuing to advertise pay and conditions that no longer apply in an attempt to attract applicants is not legal. This is not what's on the web site - check again ! Do you think it's coincidence that the C&CC website is changed immediately after it was highlighted on here? I think not, someone is watching and taking note. Hope they are taking note of everything else that is being said as well!!
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Post by Jack the Kipper on Feb 12, 2016 16:43:28 GMT
Jack the Kipper - Really don't like the accusation that we have "flower funds - shop takings and fiddles" to boost our salary - on our site ALL and I mean ALL the Flower Fund money goes to exactly what it says on the tin - plus a fair amount of our own too. As for the shop - if you'd like to put in the appropriate percentage towards the stock and do the shopping (on your day off) as I do then I'd be happy to give you the same percentage of any profit at the end of the season - oh yes and that does mean re-stocking, keeping shelves clean and defrosting fridges and freezers etc. outside of your hours too. As for "other fiddles" perhaps you'd like to clarify that one ? Your knowledge of them leaves a bit of a sour taste in my mouth actually. I don't and never have "fiddled" as I prefer to be able to sleep soundly in my bed thank you very much. The problem stems from those people who regard this as a normal job - it ain't and never will be so like some other people have said if the working conditions etc don't suit then please feel free to pursue another career with another organisation and leave those of us who are happy with our lot to enjoy our 6 or 7 months working. Think what you like I have seen washing machine money not put through the system also seen cash taken for off roaders not put through the books so I don't give a shit what you think of me . If hsm's were taken to task maybe the club would pay us for overtime . I got told off for charging a van for storage and I was told it goes in the flower fund
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